Technologies

Whether you are looking for the cheapest fixed network carrier or an affordable mobile phone provider, whether you want to use voice over IP or set up a service hotline: Finding the best offer in the labyrinth of providers and rate plans requires detailed knowledge of current market developments and extensive research.

In future solution design, we take into account existing analog and ISDN-based connections (basic or primary multiplex) as well as ISDN emulated via Next Generation Access Network, SIP trunking or the announced shutdown of ISDN (Integrated Services Digital Network).

When it comes to awarding the order for fixed network telephony (Public Switched Telephone Network PSTN), it is necessary - as with mobile communications - to analyze current call behavior and volume. This is because international calls and calls to the mobile network usually generate the largest share of total costs in the fixed network telephony segment. We simulate potential savings for you, which can then be realized by changing rate plans or providers.

Fixed network telephony should usually be considered in conjunction with mobile telephony in order to realize potential convergence benefits within providers. Especially in the environment of service numbers in connection with a geographical routing concept, high benefits in terms of accessibility can be achieved for call centers, for example. We also design such solutions together with you and individually tailored to your needs.

Globally networked companies need secure, reliable and high-performance networks (WAN) tailored to their individual needs to connect their sites. Whether intranet or Internet-based VPNs – we make sure that your data gets where it needs to go quickly and securely.

Since the turn of the millennium and the introduction of the MPLS network, we have seen little change in the enterprise and site networking market. The arrival of SD-WAN technology about three years ago triggered an important boost. New solutions promise alternative opportunities. Various providers from different core businesses are taking the opportunity to establish themselves in this market segment and are encouraging other companies to jump on the bandwagon.

But what is Software-Defined-Wide-Area-Networking and what are the advantages? Is the time just right to bet on a new type of technology or is it worth continuing to observe the development of the product and the solutions of the providers?

We provide you with comprehensive advice on quick wins and long-term benefits. Together with you, we examine the various providers, validate the possible applications for your company and help shape your strategic direction. Based on msg’s consulting services, you will receive an overview of the technology, an assessment of the use cases for your company and a sound business case. In this way, we develop all the facts your company needs to make a decision.

The choice of the appropriate topology, i.e., how the various components involved in the network are connected by physical or logical line paths, must be taken into account as early as the design stage. The technology and sizing of the feed lines, such as xDSL, Ethernet, LTE and leased lines, should also be considered from the point of view of availability. Multiservices are playing an increasingly important role here (ALL-IP).

We are familiar with these challenges and will find the solution on the market that best meets your requirements. And we provide you with reliable support throughout the site networking project and beyond the entire contract term.

Scalability, future-proofing, cost-effectiveness and, in particular, the performance of the products and providers available on the market are among the factors that determine whether an MPLS, Ethernet VPN or IP Sec VPN is designed, for example.

The decision of whether to choose a one provider or a multi-provider strategy must also be determined, as well as a basic classification of the availability of sites. A differentiation of the providers according to  capacity (such as national / international) is mandatory. Owing to the consistency of services that the IT department provides for its own customers, uniform and comprehensive reporting is desirable.

Configuring VPN connections over the Internet between sites is the simplest and usually the least expensive way to create data networks. However, this does not include service level agreements.

Deploying applications and IP-V6 readiness are placing ever-increasing demands on providers and customers.

Firewalls, intrusion detection & prevention systems, enterprise remote access solutions and encryption components, as well as highly available Internet connections or an autonomous system should usually be considered in the design. They are often also awarded to a service provider as part of a WAN tender.

Networked collaboration, increasing corporate activities at home and abroad and new forms of (collaborative) work are challenging companies. On the one hand, it is necessary to overcome time zones and corporate boundaries and to keep employees mobile, while on the other hand, the necessary technical infrastructure must be maintained or built up.

Organically developed communication solutions in the ITC area usually have no central administrative capabilities. Technically, they are often isolation solutions that cannot meet these challenges. This is where Unified Communications & Collaboration (UCC) comes in – it aims to remove these technical barriers while optimizing or reducing costs. So that you can access or communicate the information that you need in your company at any time and from any place via the preferred medium.

On the one hand, classic telecommunication system manufacturers such as Avaya, Alcatel or Unify are each developing standardized platforms for collaboration solutions. On the other hand, providers from the traditional collaboration and IP area such as Microsoft with Skype for Business or Cisco with Jabber are pushing into the telecommunications market.

In joint workshops, we work out which way or which solution is the right one for you. In addition to your collaboration needs, we also look at your associated telecommunications solution in terms of possible operator models and suitable integration options – especially against the backdrop of All-IP.