10/12/2015
msgNetconomy will enable msg to extend their market approach for end-to-end solutions designed to help customers enhance digital transformation, support omni-channel strategies, and improve customer experience.
msg global solutions as the international branch of msg group will take part in the joint venture from msg’s side.
msg global solutions, a Swiss-based provider of integrated technology and services to the financial services industry globally, and Netconomy Software and Consulting GmbH, an Austria-based specialist in successful implementations of omni-channel-strategies and integration of online-channels, especially deploying SAP Hybris, are pleased to announce the formation of a joint venture company, msgNetconomy.
The formation of msgNetconomy follows discussions between the leadership of both companies, which together recognized the synergies that msg and Netconomy offer in the field of digitalization and e-commerce for the financial services industry. The company will serve a global market from a single location in Belgrade, Serbia.
One of the goals behind the joint venture is to provide services to accommodate customers looking for process efficiencies through digitalization and improved customer experience across channels. This includes insurers and companies from other vertical markets that are involved in an omni-channel strategic transformation to facilitate increased customer engagement and distribution, enhanced brand and reduced costs. Both msg and Netconomy are Certified Partners of SAP Hybris software, an SAP company and an e-commerce, omni-channel platform technology provider, and msgNetconomy will act as a sourcing partner, delivering services around enterprise multichannel e-commerce and product content management software.
The joint venture represents msg’s execution on its larger growth strategy: to broaden its service offerings and meet market demand for transformative technology and end-to-end solutions. The joint venture will enable msg to build on its existing strengths of delivering integrated software and services, while expanding its customer base with a focus on customer experience, process digitalization, and new digital business.
“With the msgNetconomy venture, we can realize our vision to bring end-to-end insurance to life for our customers,” notes Peter Umscheid, msg global solutions’ co-CEO. “We will be able to do this cost effectively and from a position of business and technical experience. However, we won’t be limited to insurance as a wide variety of vertical markets are seeking solutions on an e-commerce, customer-centric and omni-channel platform. This truly is our next big step into the future and a way to bring our customers into a new realm of operational excellence.”
Martin Barzauner, CEO of Netconomy, adds, “Netconomy stands for quality and reliability when it comes to digital transformation for selected industries like retail, wholesale, telecommunications and consumer products. We have joined forces with a trusted partner to continue to successfully deliver to customers in the financial services industry in a global context. We will continue to adapt and connect the business processes of our mutual customers with state-of-the-art technologies and create future-oriented online-solutions, which push our customers’ business to a new level.”