Client
The Association of Substitute Health Insurance Funds (vdek) represents and provides services to all six substitute health insurance funds, which together insure around 29 million people in Germany:
- Techniker Krankenkasse (TK)
- BARMER
- DAK-Gesundheit
- KKH Kaufmännische Krankenkasse
- hkk – Handelskrankenkasse
- HEK – Hanseatische Krankenkasse
As the market leader among statutory health insurance funds, vdek operates at both the federal and state levels. The association’s headquarters in Berlin employs more than 300 staff, with an additional 400 employees working across its 15 regional offices.
Solution and Benefits
In accordance with §20h of the German Social Code (SGB V), health insurance funds and their associations support health-related self-help groups, self-help organizations, and self-help contact points. With the launch of the new “GKV Self-Help Funding” web portal, nationwide self-help organizations can now submit online applications for financial support from health insurance funds.
The Information Technology Service Center of the Statutory Health Insurance (ITSG) was commissioned by vdek to develop and operate the portal.
As part of ITSG’s ongoing maintenance and further development of the portal, msg systems ag conducted a comprehensive accessibility test. This review assessed the effectiveness of existing accessibility measures and provided the development team with concrete recommendations to address remaining gaps.
