It's time for digital solutions that truly make a difference
Customers seek more than just products—they desire experiences, exceptional service, and intelligent digital solutions.
Shifts in consumer behavior, a lack of skilled labor, and increasing costs are challenging traditional business models. Our digital retail solutions enhance your business efficiency, alleviate pressure on your team, and satisfy your customers—both online and in physical stores. Begin your retail business's digital transformation today—we'll guide you in making your operations quicker, smarter, and more successful.
We recognize the needs of the retail sector and create tailored solutions to fulfill your requirements. From strategic IT consulting on digitalization to the deployment of advanced software systems.
In which areas can we support you?
Store Management & Employee Support
More time for what matters
Staff shortages, intricate processes, and the need for task consolidation create time constraints for retail employees. Consequently, customer focus tends to diminish. With our digital solutions for store management and employee support, you can ease the burden on your team – utilizing digital tools that streamline work processes and enhance resource planning.
Your benefits: Reduced stress in the store, increased customer focus, and significantly improved satisfaction for all parties involved.
Omnichannel Solutions & Customer Experience
Seamless shopping experiences
Customers desire a smooth shopping journey – whether from the online store to the physical shelf or their home. Any interruptions in the customer journey can jeopardize customer trust. Tailored omnichannel solutions provide well-designed self-service options, interactive touchpoints, and support features for your sales personnel.
Your benefits: A cohesive, contemporary brand experience that captivates and retains your customers over the long haul.
Optimization of Goods Flows and Processes
Inventory under control instead of flying blind
In retail, success hinges not only on the product but also on the operational 'how' behind the scenes. Those who manage their goods flows and processes effectively can lower costs, enhance customer experiences, and respond swiftly to market fluctuations. Data-driven tools assist you with precise forecasts, automated scheduling, and intelligent, proactive planning.
Your benefits: Increased transparency, a deeper understanding of inventory, and quicker responses to a fluctuating market.
Collect & Analyze Customer Data
Gain deeper insights into your customers—take focused actions
Customer analysis is much more than a marketing tool. It serves as the foundation for personalized customer communication and enduring customer loyalty. Leverage our analytical tools to inform data-driven choices: we assist you in comprehending your customers' behaviors, pinpointing key influencing factors, and making targeted optimizations.
Your benefits: Reduced reliance on intuition, enhanced clarity. Plus, a significant knowledge edge over your competitors.
Additional offerings for your business
SAP
Benefit from our comprehensive SAP expertise: From strategic consulting and implementation to managed services, we support you in the introduction, optimization, and operation of your SAP solutions.
Data & Analytics
Harness the potential of your data: We help you analyze branch, customer, and transaction data in a targeted manner. Make informed, data-driven decisions — for greater sales, efficiency, and competitiveness.
SAP S/4HANA Transformation
Accelerate your (S/4HANA) transformation with msg.FIT: Gain valuable insights into your existing system landscape and develop a customized SAP S/4HANA migration strategy.
IT Security
Protect your systems and data—from security strategies and vulnerability management to privileged access and managed security services. We reliably secure your POS, e-commerce, and backend systems.
Software Engineering
From omnichannel platforms to mobile apps: We develop customized software solutions that advance your business digitally – innovative, scalable, and future-proof.
Test & Quality Management
Ensure the quality of your applications: With consistent testing and quality management, we ensure that your systems and platforms run reliably and perform powerfully.
Clarity instead of complexity:
Digitalization in retail has never been simpler.
Let's discuss the challenges you're facing and explore our solutions together. Embracing digital transformation can be straightforward when it aligns with your reality.
I am looking forward to hearing from you!
Niclas Geissler
Retail Solutions Expert