Effective Workflows Through Digital Solutions
Seamless operations, an inspired team, and happy customers don't happen by accident. They stem from carefully planned store management. Be it staff scheduling, in-store logistics, or access permissions, digital tools serve as a crucial mechanism for the efficient handling of internal workflows. They assist store management in making decisions based on data and offer significant support to both employees and management in their daily operations.
By utilizing tailored solutions from msg, you can enhance the digital, efficient, and transparent management of your store. We assist you in automating processes, maximizing resource use, and delivering focused support to your teams. This enables you to concentrate more on what truly counts: ensuring your customers are satisfied.
In which areas can we support you?
Access Control in Stores
Greater flexibility in managing who works where and when
The manual management of access permissions is labor-intensive and susceptible to mistakes. This issue can be especially challenging in the context of dynamic staff assignments.
By utilizing a web application for access control, you can automate this process: permissions are automatically generated from employee master data and sent to the security systems of the stores in real time.
Learning App for Store Employees
Quickly share knowledge
Swiftly onboard new staff and provide ongoing training for current teams: this can often be challenging in fast-paced retail settings.
With a learning app, the necessary information can be delivered and practiced intuitively, accurately, and most importantly, in a manner that fits daily operations. The result: enhanced process reliability and improved service quality in your store.
Software assistance in daily operations
Example: Optimize baking processes
New baking processes, increased product diversity, reduced waste—this can only be accomplished if even inexperienced employees fully understand operational processes.
By utilizing a tailor-made application along with an integrated forecasting module, you can effectively manage baking processes in accordance with demand. The onboarding process is streamlined, alleviating the workload on employees. This enables you to minimize losses and enhance product quality in your daily operations.
Deployment Organization & Planning for Technicians
Manage technician assignments more effectively
Inefficient ticket processing, excessive travel, and insufficient transparency in technician assignments hinder operations and raise costs.
By utilizing custom-built software, you can automate ticket dispatching, efficiently handle assignments through a mobile application, streamline reporting, and maintain a centralized view of all processes. This leads to reduced travel expenses, enhanced SLA compliance, and increased transparency.
Structure Planning & Resource Utilization
Anticipate employee assignments
Legacy systems and inefficient planning processes waste time and resources. This results in ineffective personnel planning and poor resource utilization.
By using a modern and user-friendly web application, you can greatly enhance your resource planning efficiency. Optimize personnel expenses and ensure greater planning reliability for all parties involved.
Optimize your store operations for greater efficiency – providing enhanced service with reduced friction.
Leverage digital solutions to streamline your store processes and effectively support your teams. Let's discuss how you can maximize your store business through intelligent digitalization.
I am looking forward to hearing from you!
Niclas Geissler
Retail Solutions Expert