Challenge
Logistics service providers receive their orders via many channels: by phone, e-mail, WhatsApp, in forms or online booking systems. Media disruptions between customer and service provider systems are therefore often commonplace and cause a high manual effort when it comes to order entry.
Solution
Our AI assistance for automated order entry helps you to reduce this effort to a minimum and relieves employees from the tedious routine activities associated with order entry.
Benefit
- Automation and increased efficiency for the receipt of inquiries/orders, especially via e-mail
- Employees only have to personally check a part of the orders/inquiries via e-mail and manually enter them into the ERP system
AI from msg – Made in Europe
With artificial intelligence, we want to drive forward the use of AI in organisations faster and more successfully. What sets us apart: Forward-looking consulting services and products to enable value creation through data.