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Dependent demand determination for demand forecasting

Challenge

Logistics service providers receive their orders via many channels: by phone, e-mail, WhatsApp, in forms or online booking systems. Media disruptions between customer and service provider systems are therefore often commonplace and cause a high manual effort when it comes to order entry. 

Solution

Our AI assistance for automated order entry helps you to reduce this effort to a minimum and relieves employees from the tedious routine activities associated with order entry.

Benefit

Automation and increased efficiency for the receipt of inquiries/orders, especially via e-mail
Employees only have to personally check a part of the orders/inquiries via e-mail and manually enter them into the ERP system

Your contact

Otte, Christina

Christina Otte

Head of Innovation & Technology

christina.otte@msg.group

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With artificial intelligence, we want to drive forward the use of AI in organisations faster and more successfully. What sets us apart: Forward-looking consulting services and products to enable value creation through data.