

DaaS
Desktop as a Service
Virtual workstations without effort
In an increasingly digital working world, companies need stable, high-performance and secure workstation solutions - without the high costs of infrastructure, operation and maintenance. With Desktop as a Service (DaaS), you get a scalable, cloud-based solution that provides virtual workstations easily and operates them reliably.
DaaS takes the pressure off your IT teams, ensures the availability of your work environments and enables your employees to access them from any location - with full control, a high level of security and a clearly calculable operating model.
Whether for permanent use, temporary projects or mobile access: DaaS offers you the flexibility your company needs today - without the need for complex in-house operating models.
“DaaS enables the scalable and stable provision of virtual workstations.”
Michael Molitor
Your benefits with DaaS - virtual workstations, professionally operated
Whether in your own IT environment or on the msg platform: DaaS can be seamlessly integrated and also includes application operation on request. This gives you a customized solution that fits your infrastructure and your security requirements.
As part of standardized desktop lifecycle management, changes and security updates are implemented in a monthly cycle. This keeps your desktop environment up-to-date, stable and protected against cyber threats.
DaaS includes powerful tools for performance monitoring, resource management and error diagnostics - for maximum transparency and control over your virtual infrastructure.
Our services cover full support and regular maintenance work. This takes the pressure off your IT while ensuring reliable operation.
DaaS provides you with a fully managed workstation environment - secure, stable and ready for production. Your IT does not have to worry about operations or updates.
Our DaaS offers the necessary flexibility to map customer-specific requirements according to the principles of DaaS.

- Compliance: Compliant with GDPR, ISO 27001 and other regulatory requirements.
- Zero trust principle: access to desktops and data is strictly controlled by continuously authenticating and authorizing every user and device, regardless of location or network.
- Multi-factor authentication (MFA): All administrators and users use MFA to prevent unauthorized access to backup data
- Desktop Live-Cycle: changes are implemented and evaluated on a monthly cycle, including regular updates to close security gaps and protect the system from threats
DaaS - Service options
Support service
Fully managed virtual workstation in the existing customer environment. Citrix On-Prem / Cloud environment is maintained and serviced.
- Fully managed desktop / apps (application operation)
- We work in the customer's processes and tools
- Ticket system, ITSM processes
- 2nd, 3rd level operations team
- Active monitoring and closure of vulnerability issues
Hybrid service
Vollumfänglich verwalteter virtueller Arbeitsplatz in der vorhandenen Kunden-Umgebung. On-prem / cloud environment is maintained and serviced by .
- Fully managed desktop / apps (application operation)
- Complete ITSM lifecycle in msg's managed ServiceNow
- (1st), 2nd, 3rd level operations team
- Active monitoring and closure of vulnerability issues
Full service
Fully managed virtual workplace. Deployment in the msg data centers.
- Fully managed desktop / apps (application operation)
- ServiceDesk
- Complete ITSM lifecycle in msg's managed ServiceNow
- 1st, 2nd, 3rd level operations team
- Proactive monitoring
- Modern Backup: DaaS provides the data, BaaS delivers the processing – together, a complementary duo.
- Highly available and scalable
Request advice now
DaaS is the answer to the increasing demand for powerful, flexible and economically viable workplace solutions.
We are happy to advise you individually - from piloting to rollout.