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SAP SuccessFactors HXM Suite

Healthcheck

msg digital services

Putting your IT to the test

With our msg health checks, we analyse the health and performance of your IT systems and infrastructures. The aim is to identify potential problems or weaknesses in your IT environment at an early stage before they become major challenges.

Our experts comprehensively assess your IT landscape and provide you with specific recommendations to eliminate weaknesses or proactively initiate optimisation measures. In this way, we ensure that your IT remains stable, secure and powerful - and provides your company with optimum support at all time

 

Your added value

Your administrators retain control over the known IT procedures, processes and measures. We are at your side as partners for questions and quick solutions.

Unplanned IT system failures put a strain on your budget. Healthcheck Services help you proactively avoid downtime. You maintain an overview of your IT costs.

With our Healthcheck Services, you benefit from our many years of expertise and are thus well equipped to meet future requirements.

You will receive support from our certified and experienced IT consultants. We work according to the principle of best practices and draw on our extensive wealth of experience from a wide range of customer projects.

Our service has a face, because we name our contact persons personally. This way, you know who is advising you and supporting IT professionals to provide users with an optimal working environment.

You can also count on us when your IT landscape changes, because we master heterogeneous IT environments and state-of-the-art technologies. Partnerships with leading technology providers complement our range of services and help you implement the optimal and future-proof solution.

Optimal support for your IT infrastructure

  • Periodic, proactive analysis of your environment
  • Documentation of the results
  • Proactive monitoring (optional)

  • Citrix: CVAD, NetScaler ADC
  • VMware
  • Microsoft: Server & AD, Exchange, Hyper-V, MECM, SCCM, SQL, Office 365, Microsoft 365, …

Healthcheck Cycle

  • 2nd & 3rd level support for solving problems
  • Direct support by certified consultants with extensive project experience, access to manufacturer support

  • Implementation
  • Vacation replacement
  • Software updates
  • Others ...

Our service offers and calculation basis


Business1)

    Monday to Friday from 8.00 a.m – 5.00 p.m


Business Plus1)

    Monday to Friday from 8.00 a.m – 7.00 p.m


Extended1)

    Monday to Friday from  7.00 a.m – 7.00 p.m
   Saturday from 8:00 a.m - 4:00p.m


24x7

    Service around the clock

1) except for public holidays and Sundays

HC quarterly: 4 x proactively / year

HC bimonthly: 6 x proactively / year

HC 6 weekly: 8 x proactively / year

HC monthly: 12 x proactively / year

HC 14 days: 24 x proactively / year

Individual  

32 hours per year

40 hours per year

48 hours per year

56  hours per year
64  hours per year
 

Individual

Urlaubsvertretung

Implementierungen

Softwareupdates

Healthcheck Services
  • Calculation on the basis of a monthly fixed rate
  • Minimum term is 12 months
  • Flexible booking of add-on services possible

Extracts from our projects

Design your digital workplace now - flexible, productive and always connected!

We are happy to support you on your journey!